How do I service/clean my rod?
There is no real “service” procedure for a fishing rod however, removing the reel and washing down the rod with soapy fresh water after each use will remove all salt residue. When the rod is dry a simple spray lubricant on the reel seat or winch fitting is all that would ever be required.
My rod has broken, what do I do?
If you feel that the breakage occurred through no fault of the user then the rod should be returned to Daiwa Australia for a warranty assessment. If the rod has broken through an accident ie: a car door, ceiling fan, a fall etc, then call Daiwa Australia’s service department to discuss.
Can my rod be repaired?
Generally the answer is no. Certainly if the blank is cracked or broken then there is nothing that can be done to repair this issue and the rod is generally rendered usless. If the break is very close to the tip then a new tip guide may be fitted however it will change the action of the rod and Daiwa Australia cannot be held responsible for subsequent situations and effects.
I broke a guide on my rod?
Daiwa Australia offers a guide replacement service through its service department. Guides can be fitted by numerous tackle stores and rod builders throughout Australia however any warranty could be subsequently void dependent on the work carried out. If in doubt please call Daiwa Australia’s service department.
What does my rod warranty cover?
Daiwa Australia’s rod warranty covers “manufacturing fault”, this is an area that confuses a lot of people but it can be simplified by asking yourself, what has caused the problem with my rod. Feel free to call our service department anytime and read carefully our warranty guidelines on our website. As a general rule, rod breakage is very rarely a manufacturing fault or flaw in fact instances are well below 1%. All rod issues will of course be happily assessed by Daiwa Australia’s service department but cannot be assessed or determined by anyone other than Daiwa Australia.
- Do clean your rod after each and every use.
- Do store your rods safely in a vertical, out of the way position, preferably in a designated rod rack.
- Do use rod bags and rod tubes, particularly when travelling and/or in transit in a car or plane.
- Do remember the use for which your rods were intended, some are designed for big fish and some are not.
- Do carry your rod butt first when walking through bush or snag ridden areas.
- Don’t store your rods in places of use and thoroughfare where they could get bumped or knocked.
- Don’t store your rods in a bent or loaded position, especially in a high heat environment such as the back of a car. Rods can become permanently bent in this situation.
- Don’t ever leave your rods lying on the ground.
- Don’t use your rod to retrieve a hook or lure from a tree or a snag.
- Don’t use your rod for purposes for which they were not intended.
- Don’t bend your rod by hand but rather load your rod only with the line running through the guides and at a loaded angle of no more than 60 degrees.
NOTE: The vast majority of rod breakages occur nowhere near the water, in fact most happen in places of storage or in transit so look after your rods especially when not fishing with them!!!